Chemung County Profile

County Lead

Brian Hart, Director of Community Services at Chemung County Department of Mental Hygiene

SOC Team

Chemung County Dept.of Mental Hygiene
Family Services of Chemung County, Inc.
Glove House,Inc
Elmira Heights School District
Capabilities, Inc
Chemung County Children’s Integrated Services SPOA Coordinator
Comprehensive Interdisciplinary Developmental Services
Finger Lakes Parent Network
Elmira Psychiatric Center
Parent advocates


Approximate population – 88,900; 94% White; 1% Black/African American; 3% American Indian and Alaska Native; 1% Asian; 1% other; median Age – 41; 22% under age 18; 4% of individuals 5 yrs of age and older speak a language other than English at home at home; and median income – $48,804 (13% of households earn less than $15,000 annually)


  • Increase in youth gaining competitive employment
  • Increase in youth able to live independently
  • Increase in youth connecting to the adult system of care in a timely fashion


Chemung County is one of 12 Upstate NY counties that volunteered in July 2011 to take part in a NYS OMH funded
System of Care (SOC) pilot project. In October 2012 these same 12 counties became the first cohort to participate in the NYS Success SOC Learning Collaborative.The Chemung SOC team surveyed a cross section of youth, families, and providers regarding system gaps. The survey results revealed that while people were mostly happy with the services they were receiving, many clients and staff at local community agencies did not know about all of the supports available in their community. Brian Hart reached out to Erie County for information on Arounja, the county resource mapping tool they were using, which was designed and implemented by Community Connections in 2010. The Chemung County SOC team decided to use Arounja because of its user-friendly geographic map and the ability it gave service providers and community organizations to directly add or update their organizations information. NYS Success Innovation funds made it possible for the Arounja software to be purchased and to develop and implement the Chemung County Arounja Online Resource. The website now includes more than 250 community groups, youth organizations, mental health providers,and primary care providers. To announce the new site, Chemung SOC hosted a kick-off event, notified news outlets,and created a flyer which was widely distributed around the community.

System of Care Expansion Planning and Implementation Activities

Training / Technical Assistance

  • 2014 – IT support from Community Connections
  • 2013 – Chemung SOC team produced a webinar for the NYS Conference of Local Mental Hygiene Directors

Cultural & Linguistic Competence

  • 9/25/13 – 3hr CLC workshop facilitated by NYS Success consultant Lenora Reid-Rose. Workshop was NYS OASAS certified for CASAC credit.